Boutique Property Management Clients

Pivot FM proudly doesn’t shy away from clients that have limited resources due to the size of their developments.

We provide our facilities management services to more than ten boutique development clients – residential buildings with 25- 100 apartments.

Pivot FM currently maintains another 10 properties that range from 24 to 75 Lots across the CBD and city fringe.

Here’s what one of our boutique clients thinks:

“We interviewed several candidates to provide Facilities Management (FM) to our complex. Brad Fenwick and Pivot stood head and shoulders above the rest in really understanding our requirements, and being knowledgeable about the FM business.

One felt that Pivot was looking as to how it could add real value to our complex rather than just the OC seeking a contractor.  We were experiencing many difficulties when Pivot was appointed, and the complex had deteriorated under our previous FM company, even though it was a new build (November 2013).

Brad and his team went out of their way to help us get back to the standard that we would expect of this complex.  The introduction of MYBOS was a useful piece of technology enabling residents to log issues, and for the OC Committee to review activities.  After some months of operation, Pivot worked out a pattern of activities required and have developed a schedule of work that can be checked off, as loaded in MYBOS.

Some months after Pivot started, the B&M sub-committee started a monthly walk around the complex to check on cleaning and items that needed to be addressed.  We are pleased to say that the original list was very long and now we have only one or two items, but even most of those were maintenance issues or minor items which would be picked up in the week.

We have an active B&M sub-Committee of two people, which I believe is important for Pivot as a company and the person on the ground to know that people care and are pleased with their work.

We would highly recommend Pivot, and in particular Brad, and his team members.”

Regards,

William M

Building & Maintenance Sub-Committee